Usage Policy

Trademark filings

You may not use Ginbing to file or try to file:

• a mark you have no right to file, or that you are filing for someone without their authority;
• a mark that copies, imitates, or translates someone else’s well-known mark, that takes over a brand someone else already uses and that has some reputation, or that you know about through a business or other relationship with its owner;
• a mark that harms someone’s existing rights, such as copyright or a company name;
• marks you do not intend to use, in numbers clearly beyond your normal business needs, including marks filed to hoard or resell;
• a sign you know Chinese law bars from use as a trademark, such as the name or flag of a country, a discriminatory sign, or a sign that misleads people about the goods;
• anything by deception or other improper means.

Chinese law penalizes a trademark agency that accepts filings like these when it knows or should know what they are, so we will refuse them.

False information and documents

You may not:

• give false or misleading information about yourself, the applicant, the mark, or the goods and services;
• submit forged or altered documents, seals, or signatures, or someone else’s identity documents without authority;
• misstate your country of residence, or whether you are a consumer or acting in the course of a business, to get a refund, a consumer right, or access you are not eligible for;
• hide who the real applicant is to get around our eligibility rules or sanctions checks.

Payment

You may not:

• pay with a card or account you have no right to use;
• dispute a valid charge with your bank instead of contacting us first, or obtain or try to obtain a refund by deception.

Our website and tools

You may not:

• use the goods and services search or other taxonomy surfaces to enumerate, scrape, reconstruct, bulk-export, or create a competing copy of our classification compilation;
• evade account, request-rate, page-size, or result limits;
• disrupt, probe, or misuse the platform, upload malware, or access an account or order that is not yours;
• open or use another account to get around a suspension, a termination, or a refused order.

AI assistants

You are responsible for what an AI assistant does through a connection you authorize, and the same rules apply to it as to you. Review what it prepares before you confirm it on the website.

People

You may not:

• harass, threaten, or abuse our staff or anyone else through the service;
• use messages or support to send spam or to ask us to do something unlawful.

Law and sanctions

You may not:

• break any law that applies to you, or infringe anyone’s rights;
• use the service if you or anyone you act for is subject to economic sanctions or named on a restricted-party or denied-party list, or in breach of US export-control or sanctions laws.

What we do about violations

We decide each case on its facts. If we reasonably believe you have broken this policy, we may warn you, limit features, hold, refuse, or cancel an order, suspend or terminate your account, and refuse future orders, at any time and without prior notice. You are not entitled to a refund when we do, except where mandatory law requires one. Section 15 of our Terms sets this out and says how to ask for a review.

We may report conduct to CNIPA or other authorities where the law requires it or where it is needed to protect others.

Reporting a problem

If you see a filing made through Ginbing or other conduct that breaks this policy, tell us through account support.

Changes to this policy

We may update this policy. The “Last updated” date above shows the current version, and we will give notice of material changes by email or in-account notice.