Security
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Filing a trademark means sending us identity documents. This page describes how they are stored and who can reach them.
Your documents
Filing documents, identity documents, translated CNIPA notices, and your filing receipt are stored in a private Cloudflare R2 bucket. None of them has a public link. Every download runs through your signed-in session, and the server confirms the file belongs to your order before it sends any of it. Files are encrypted at rest with AES-256 and travel over TLS.
Uploads are scanned before release
A file you upload is held until it passes a malware scan. Until it passes, nobody can download it, including us.
Your account
We do not create an account until your email address is confirmed, either with a code we send to it or by Google when you choose to continue with Google. You never have to create a password. Google is connected to an existing account only when Google confirms the same email address, and you can still sign in to that account with a code sent to your email.
Payments
Card payments run on Stripe’s hosted checkout. Ginbing never sees or stores your card number, and never asks for card details by email or chat.
Filings
A Ginbing operator reviews every filing before submission to CNIPA. The official CNIPA receipt is returned to your account as proof of submission.