# Refund policy

Public refund policy for the China trademark filing service and Stripe payment operations.

Canonical URL: https://ginbing.com/refund-policy
Markdown URL: https://ginbing.com/refund-policy/index.md

## Refund boundary

- Refund handling depends on payment state, filing state, and whether provider work or CNIPA filing has already occurred.
- Refund operations are handled by Ginbing operators and Stripe evidence, not by public agent automation.